Refund Policy's
At Audience Aligned, we are committed to delivering exceptional marketing services. However, we understand that circumstances can change, and we want to ensure transparency regarding our refund policy.
3 months
- Within 14 Days of Purchase Full refund if no services have been initiated.
- After Services Begin:
- Pro-rated refund based on the number of completed service weeks, minus a 15% administrative fee.
- No refunds after 6 weeks of service.
6 months
- Within 14 Days of Purchase Full refund if no services have been initiated.
- After Services Begin:
- Pro-rated refund based on the number of completed service weeks, minus a 10% administrative fee.
- No refunds after 12 weeks of service.
9 months
- Within 14 Days of Purchase Full refund if no services have been initiated.
- After Services Begin:
- Pro-rated refund based on the number of completed service weeks, minus a 5% administrative fee.
- No refunds after 18 weeks of service.
Note: All refund requests are subject to review, and will be assessed based on the services delivered, progress made, and client engagement during the project. We aim to resolve any issues and ensure your satisfaction with our services.
Frequently Asked Questions
Do we require a consultation?
We start with a consultation to understand your business, goals, and challenges. This helps us create a marketing strategy tailored to your needs, rather than offering a one-size-fits-all solution. It ensures we’re the right fit and can deliver real results for your business.
What forms of payment do you accept?
We accept all major credit cards, Apple Pay, and CashApp. Please note we do not accept personal checks.
What is your cancellation policy?
Our cancellation policy depends on the situation and the package purchased. To view the specific cancellation policy for each, please click here.
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